Privacy Policy

Update: 11 Jan, 2016

This Privacy Policy describes how we collect, use and share personal and account information that we obtain in connection with services provided to our clients. These privacy practices apply to past, current and potential future clients as well as any others who may be involved with Golfplus. As used in this Policy, the terms "we" and "our" refer to Golfplus and its affiliates. Current clients and any other users of Golfplus services are subject to our present Terms and Conditions stGolfplusGolfplusated below.

Collection of Information

We may collect information about you or your account history several different ways: from what you provide to us when you become a Golfplus client; when you use the services; from Golfplus Web pages you visit; or from calls or e-mails between us. Information we collect about you includes: contact information (such as name, mailing address, phone number and e- mail); credit card and billing information (such as cardholder name, card number and purchase history); and other personal information that helps us customize our services, such as your requests for special orders, use of specific services, or attendance at clinics and similar events.

Use of Your Information

We may use your information to: (a) provide Golfplus services to you; (b) check or maintain your Golfplus account; (c) evaluate and improve our service; (d) enforce Golfplus policies with you or others; (e) prevent fraud or misuse of Golfplus service; (f) comply with legal requirements, valid court orders and exigent circumstances; (g) help protect the rights, property, or safety of you or others; (h) offer you new or additional products or services; (i) perform market research or (j) provide our monthly newsletter.

Information Sharing

It is Golfplus's policy that we not disclose, compile or resell your personal information or information about your current Golfplus purchases and account status to any vendor, with the exception of Golfsmith, Sports Illustrated Golf Group, and third-party research partners. Any information shared with research partners will be limited to research only and restricted from any promotional use. Golfplus may enter into relationships with outside partners and vendors that include special opportunities available to our clients and leads. In these cases, we will send you communications on behalf of those vendors. We may share statistical or aggregated non-personal data about our clients or perspective clients with advertisers, partners, sponsors and other third parties.

Golfplus Web Sites

You may use the Golfplus Web site to learn about our services without disclosing any personal information. There are several opportunities on our Web site for you to provide us with information about you, such as your name, mailing address and e-mail address, to request information or enroll in promotional programs. We may use "cookies" and other tracking devices on our Web site. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or quickly directing you to preferred pages on our site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your internet service provider. You may elect to refuse cookies. Please refer to your browser's Help instructions to learn more about cookies and how to manage their use. We are committed to safeguarding your personal information. However, we cannot guarantee the security of any information transmitted over the internet. You provide information over the internet at your own risk. Our sites may contain links to third-party sites that we do not control or that are not covered by this Privacy Policy. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Security of Your Personal Information

It is important to Golfplus to protect your personal information. We implement and maintain reasonable technical, physical and administrative safeguards to protect the security and confidentiality of client personal information under our control from theft, loss, misuse, improper disclosure, distribution or alteration.

Control of Your Personal Information

You may modify, correct, change or update your contact information at any time by contacting a Golfplus Advisor via e-mail at, calling 13000GPLUS or write us at SHOP2, 280 KING STREET, MELBOURNE, 3000, VIC. While we use reasonable efforts to ensure that the personal information we hold about you is accurate, complete and current, we generally rely on you to inform us about changes to your contact or other relevant information (e.g., name, address, telephone number, etc.). You may also contact us to be placed on our do-not-contact lists (mail, e-mail and telephone) so you won't receive marketing materials from us. If you are a Golfplus client on this list, you may still receive notice regarding automatic renewal or deactivation of your services; confirmations and reminders of upcoming appointments. Once your name is restricted from contact, you will not receive future marketing offers or the newsletter from Golfplus.

Changes to the Golfplus Privacy Policy and the Terms and Conditions (stated below)

We have the discretion to change our Privacy Policy and Terms and Conditions at any time. When changes are made, we will update the "Revised" date at the top of this page. We encourage you to occasionally review our website for updates.

Privacy Inquiries

If you have a question regarding this Privacy Policy or a concern about our privacy practices, please e-mail us at, calling 13000GPLUS or write us at SHOP2, 280 KING STREET, MELBOURNE, 3000, VIC